Feature Requests

Dear New Zenler Product & Technical Team, Following our communication with Zenler Support, we are submitting a formal feature request to implement native tools for EU compliance, specifically regarding EU Directive 2023/2673 (amending the Consumer Rights Directive 2011/83/EU) and digital product consumer laws. As a platform hosting numerous creators serving the European market (Germany, Austria, Switzerland, etc.), providing these features natively will protect your user base from severe legal risks (fines up to 4% of annual turnover, automatic extension of withdrawal periods) and position Zenler as the leading compliant platform for EU creators. We request the implementation of two core features: Dedicated Dual-Checkbox Layout in Checkout (Digital Content Exemption) Under EU law, consumers purchasing digital content (online courses, downloads) lose their 14-day right of withdrawal only if they explicitly provide two separate consents at checkout. Zenler’s current single standard checkbox is legally insufficient for dual-consent requirements. Feature Specification: An option in the Checkout Page Builder to activate a second, independent legal compliance checkbox. The ability for creators to customize the exact text of both checkboxes individually. Both checkboxes must be set to required="" so the checkout process is blocked until both are explicitly ticked. Native "Withdrawal Button" Workflow (Directive 2023/2673) The directive mandates a clearly visible, electronic function ("Withdrawal Button") that allows consumers to terminate a contract via a simple, structured digital process on the platform. Technical Workflow Implementation: Step 1: The Button. A customizable button element in the Page Builder named "Widerrufen" or "Withdraw from Contract". Legally, this must be permanently accessible (e.g., in the footer, account dashboard, or a dedicated policy page). Step 2: The Two-Step Form. Clicking the button opens a clean, simplified 2-step confirmation window/form collecting only minimum required data: Customer Name Customer Email Address Order / Invoice Reference Number Step 3: Confirmation & Automation. Upon form submission: The system generates an automated, instant confirmation email ("Acknowledge of Receipt") sent to the customer on a durable medium (PDF or structured text). An automated notification is triggered to the site administrator (or integrated into the Zenler "Orders/Refunds" backend) to process the cancellation and revoke course access. Why this is a win-win for New Zenler: Currently, creators have to implement unstable, custom JavaScript workarounds via MutationObservers to inject secondary checkboxes and block checkout buttons. Implementing this natively requires minimal development effort (adding a secondary checkbox field in the checkout module and a basic form-to-email workflow for the button), but it instantly guarantees 100% legal compliance for all European Zenler schools. Thank you for reviewing this critical update. We highly appreciate Zenler’s dedication to supporting its global creator community. Kind regards, Dr. Julia Hermann & Team

I just recently had my first interacitve webiinar, and there was something that really surprised me. In Zenler Zoom, when I shut the camera off it looks like it's just a black screen with my name on it. Great. BUT on the recording it's not just a black background with my name on it. Oh no. There's a randomly chosen screenshot of me, and that is shown instead of a black background with my name on it. This is horrible! If I can't choose my own picture in Zenler Zoom, then please let it be the black screen with my name on it. Now I can't shut the camera off at any point. And my assistant can't shut her camera off. Please fix this feature as soon as possible. Please. Kind Regards, Sandra

It would be great to have the ability to provide students with coupons equalling monetary rewards when they reach certain point level during gamification. This means, they might get a US$10 or US$20 coupon that they can use to get access to certain courses.

Hi, I want a webhook trigger when someone completed a wuiz inside the lesson. This is useful for me to assess their points and check their progress.

Would it be possible to include a comment, or note area, for a start date, finish date, and a final submission date that we can type in as Trainers so the Learner can see for themselves when their start date is, their finish date and their final submission date. This would save us a lot of time answering the same questions.

Currently, the footer and T&C pages dynamically list the copyright holder as the Site Name. My business name (that holds the copyright) is different than my site name. For legal reasons, having the ability to input a copyright holder in Site Settings or Language is important to correctly identify the copyright on the site.

Multi-language selection for the website. When this option would be available as I have a multi-language school at Zenler.

A pop up comes up after publishing a blog post that leads to to manually press a button in order to update the site map (for search engine indexing). Can this be automated whenever a blog post (or page or anything else( is published?

Currently, there is no option to bulk unsubscribe users from an email list. It is important to keep email lists clean of bounced, invalid or inactive subscribers, to avoid getting a spam reputation. A bulk action will make this viable instead of doing the unsubs person by person.

Admin notifications for each site should go to an email address set for each site-- not one email address getting all emails for all sites. If I have multiple sites, I should be able to designate an email address for each site for all site-specific notifications like course enrollments etc.