Feature Requests

On the Waiting Page for a 1-1 Booking, the countdown displays the labels Days, Hours, Minutes and Seconds. At present, only Minutes can be translated through Language → Custom Text → General. There are no corresponding fields for Days, Hours or Seconds. Entries containing these words in other sections apply to other parts of the site and do not affect this countdown. This results in a mixed-language countdown. On my Swedish site, it currently displays: DAYS – HOURS – MINUTER – SECONDS It is both strange and disappointing that three of the four labels in the same component are permanently fixed in English. For a platform used by customers in many countries, basic localisation should not be treated as an optional future improvement. When a site language has been selected and users are encouraged to translate their site through Custom Text, all user-facing text should be translatable. Leaving individual words locked in English shows a lack of consideration—and, frankly, a lack of respect—for customers and course participants who use languages other than English. Please add separate translation fields for all four countdown labels, preferably together in the same section under Language → Custom Text. The entire 1-1 Booking experience should be possible to present consistently in the language selected for the site.

At the moment, there is an inconsistency in what an Instructor is allowed to do. An Instructor can be given access to functions that may have a direct commercial impact on the business, including course and pricing-related settings. However, the same Instructor cannot manually register a student for a specific scheduled 1-1 Booking – even when the Instructor is the host of that booking and the student is enrolled in a course assigned to them. From a business and workflow perspective, this feels somewhat counterintuitive. Registering or managing a participant in an Instructor's own 1-1 Booking would normally be a less sensitive permission than making changes that can affect what customers are charged. Rather than simply extending the Instructor role across the board, I think a more flexible solution would be to give the Site Admin granular control over Instructor permissions. For example, the Site Admin could enable or disable permissions for individual Instructors to: manage their own 1-1 Bookings and manually register participants; access relevant Live information for students assigned to them; create or edit courses; create or edit Pricing Plans; manage course Automations; access other administrative functions relevant to their work. This would allow each site owner to decide the appropriate level of responsibility for each Instructor, without having to promote someone to full Admin simply because they need access to one additional function. In my own case, I work with an Instructor whom I trust completely and who should be able to manage her own 1-1 participants. Making her an Admin would solve the immediate problem, but it would also give her access to many functions she does not actually need. I therefore think that Site Admin-controlled Instructor permissions would provide a more logical and flexible solution, both for 1-1 Bookings and more generally. Would you consider adding more granular Instructor permissions to Zenler? Best regards Anders Hytter

Background On 19 June 2026, amendments to the EU Consumer Rights Directive came into force across all EU member states. They are already in effect. Three of the new requirements land directly on the checkout and enrolment flow, and I have not found a way to meet them inside Zenler. This affects every Zenler customer who sells to consumers in the EU, not only a handful of us. Zenler already provides GDPR settings for marketing consent text and cookie notices, so EU-specific configuration is clearly something the platform is willing to support. This is the same category of work. Request 1: configurable required consent field at checkout Allow the site owner to add one or more required fields to the checkout form, with these properties: unticked or empty by default, never pre-filled wording written by the site owner the buyer cannot complete payment without answering the answer is stored with the order, visible in the order record and exportable the answer can be included in the purchase confirmation email Why it matters: for digital content delivered immediately, EU law removes the buyer's right of withdrawal only if the buyer has given express prior consent to immediate delivery and acknowledged losing that right. Without a recorded, affirmative act at checkout, the seller cannot rely on that exemption and the buyer keeps a 14-day right of withdrawal on content they have already consumed. If this can already be configured somewhere and I have missed it, please treat this part as a request for documentation rather than a new feature. Request 2: a withdrawal function Support has confirmed to me that Zenler currently has no built-in function for handling statutory withdrawal requests, and suggested a custom form as an interim measure. A custom form does not meet the requirement, because the law prescribes how the function must be presented and what it must do. What is needed is a built-in function, available to the buyer in the same interface where the purchase was made, that: is clearly labelled, for example "Withdraw from this contract" remains available throughout the withdrawal period lets the buyer confirm their name and identify which contract they are withdrawing from sends an immediate acknowledgment of receipt in a durable, readable form, such as email Since 19 June 2026 this is mandatory for online interfaces used to conclude consumer contracts in the EU. A link to an email address or a downloadable form no longer satisfies the requirement. Request 3: delayed enrolment Support has confirmed to me that drip scheduling alone cannot hold back other communications and access during a waiting period, and that the welcome email, attached files and community access all reach the student immediately even when every lesson is dripped. What is needed is an option to delay enrolment, and everything that follows from it, by a configurable number of days after purchase. For longer programmes classified as services rather than digital content, holding back access until the withdrawal period has passed is the cleanest way to comply. At present the only workaround is to take payment outside Zenler and enrol students manually, which means moving the checkout out of the platform. The practical consequence EU sellers who need these three things have to build them outside Zenler, which in practice means moving the payment flow to Stripe or a similar provider on their own site and using Zenler only for hosting content. A checkout that moves out rarely moves back in. Thank you for considering this. Best regards/ Ingrid K

At the moment, tags are the only way group content. For a large amount of content, it becomes very clunky. A folder structure within the Media Library will greatly easy the organization of the content.

I would love to see the ability to copy or duplicate courses, funnels, pages, and other content between sites within the same New Zenler account. One of the great advantages of New Zenler is that a plan can include multiple sites. However, if you want to create a second site, you currently have to rebuild everything from scratch, even though you already created the content yourself. This is very time-consuming and discourages users from taking advantage of the multiple-site feature. It would be incredibly valuable if we could choose to copy selected content (such as individual courses, pages, funnels, emails, or templates) from one site to another within the same account. Even a simple export/import or "Duplicate to another site" feature would save many hours of work. This would: Save users a significant amount of time. Encourage more people to create and use multiple sites. Make the multi-site feature much more practical and valuable. Improve the overall user experience. I hope you'll consider adding this feature. I believe it would benefit many New Zenler users.

I want to be able to see which links someone has clicked on in my newsletters because they can contain several different ones. Now I can only see if the person has clicked, but not on what which is pretty useless.

When a student purchases/enrolls in a bundle, both the bundle itself AND each individual course inside it appear as separate entries in "My Courses." This is confusing for students — it looks like they've been given extra, unrelated courses rather than one cohesive purchase. This makes bundles less practical to use for things like free bonus content tied to a paid course (e.g., "buy Course A, get 5 bonus mini-courses included") — students see 6 separate items instead of understanding they're all part of one thing. Would love to see an option to display bundles as a single grouped item in "My Courses," with the individual courses only visible once the student clicks into the bundle — similar to how the bundle itself already groups them on the sales/access page.

We can search websites by keywords, but we can't search our courses by keywords... it would be great for students to be able to search for what they are looking for.

Currently, there is no option to bulk unsubscribe users from an email list. It is important to keep email lists clean of bounced, invalid or inactive subscribers, to avoid getting a spam reputation. A bulk action will make this viable instead of doing the unsubs person by person.