In-course search needs to be as robust as in-community
Brooke
Search inside a course is severely lacking. Presently, students have to know the exact title of a lesson (ie, choose an exact keyword from the title) in order to find what they're looking for.
In contrast, the community search is much more robust -- when you search a word, all instances are shown & highlighted whether they're found in the title, content/text, comment/reply, etc.
IMO this is an incredibly important need for students and instructors. It needs to be seamless to find a lesson containing that text anywhere, not just the title.
Because there are so many requests for improved search functionality, I may have missed any existing requests, so please forgive me if that's the case.
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Greger
I've solved this (for now) by using an AI ChatBot inside Zenler.
The basic setup is:
- Set a System Prompt (Explain the role of the bot)
- Add Knowledge Base - I transcribe all videos and upload in a Textdoc with direct link to each video at the top of each video transcription
- I also uploaded a FAQ doc answering all the basic questions about access, how to get receipts, where to find commonly asked items within the Bundle.
- Edit Chatbot look to match branding
- Embed Bot using a piece of code (just as with tracking code like Google Analytics).
I use the bot on the main Bundle Page and the included Main Course Pages. That way my students have easy access to ask as they go through the courses.
Since I launched the bot about 3 months ago I've been able to give instant answers through the bot to over 80% of the questions that come in.
All answers are based on my own content and how I've setup the bot. It's not allowed to make anything up on it's own and I set strikt guardrails on it.
It saves both me and my students time as they get instant answers and I am able to catch the questions the AI cannot answer. That way I can focus my time and expertise where it's needed the most.
Since the bot knows my content it can easily give a brief answer to the question and then include a direct link to the relevant course and/or lesson.
I've used TinyTalk (https://dripl.ink/tinytalk) to set this up. They have several Tier options and I got the 4 tier package in order not to be restricted by the amount of content I can add. However, I think the basic Tier 1 will be sufficient too. The benefit of doing the 3 tier or above is that you can use GPT 4o as the "brain" which is smarter that 3.5 Turbo, but I think that base 1 Tier will do the job alright too.
so... until search is implemented on Zenler I'll keep using an AI Bot myself.
// Greger
Gunilla
Super important! I've asked for this before and I'm glad more people are asking for it!