Feature Requests

Can we please have a way to customise our email footer and set it as the default? Currently I have to copy and paste whenever I'm setting up any new email. Yes, I can clone it after setting up the first email but it is still annoying to have to do that. Thanks.

Many of us use other email systems. If a user unsubscribe, then we should be able to update the status in Zenler using Pabbly, Zapier or other tools. This will help us and Zenler maintain high level of compliance.

Currently a user can go to "Email Preferences" and sees a list of email lists they are on. One of those lists is titled "Email Broadcasts". However, this list title might be more user-friendly as "General Emails". Thanks for considering!

If you have time sensitive emails and are launching something, you may need to send 'join us next week' or '5 days to go' '1 day to go' etc at a particular time and date. Currently, anyone who joins the funnel after those date sensitive emails have gone out gets ALL the emails! You need to manually turn them off after they are sent to stop this. We need to just send time specified emails at that time and date only.

when someone goes to put in name and email a pop up shows with the 2 step process, please see image. This is meant to be important for conversions for people to complete the opt in process..

Please make a way to create visual automations in email features to allow mapping of student/lead experiences. Something like what’s available in most email marketing platforms, rather than invisible funnels and connect the “dots”, some of which can only be done with third party help right now.

being able to see whose emails have suddenly gotten blocked after months of them being delivered so we can tell when our members aren't getting their emails. This random blocking happens ALL THE TIME but the system still shows them as being delivered. I've had member's emails blocked months after they joined and have received emails, but it still show the emails as being delivered. IT IS CRITICAL to know if a member's email has been blocked. How can I run a business when my members emails are randomly getting blocked and I don't even know about it and your system tells me they are being delivered?

When I select the theme for each email broadcast, I start from scratch each broadcast adding in the logo and link at the top and updating social media icons + social media links at the bottom. Allowing creators to save / preserve or pre-populate the modifications to the template would save us a lot of time, if this does not already exist.

Fix bugs in adding images to email broadcasts. I serve visual artists, my emails have to look nice. I have had SO MANY issues with adding images. They will be fine in testing, but then not show up when sent. It shows up with a big empty square with a "?" inside of it so they KNOW it's screwed up. Adding a button and trying to get it centered is almost impossible. Trying to make funnel or automation emails look branded? Almost impossible.

Mailchimp never required me to have an OTC for importing a CSV file of new leads. I don't see why that layer of security is needed when I am already logged in with two-step authentication, and it can cause problems. One problem, for example: Last week I was unable to import new email addresses before sending an Email Broadcast because to the Zenler OTC / OTP* was going into a junk folder in my webmail, which has never happened before. (*it's called One time Passcode on the screen but OTC in the email that should arrive) In my case, I use Google workspace for managing multiple email addresses and have for years. The OTP from Zenler had arrived just a few days earlier without problem during a previous import to my secondary site. Zenler Support kept telling me to check my email junk folder, and i checked my google workspace multiple times but it was never there. I had to log in to my website's hosting account, go to their webmail service (again, it had been years since i needed to check there) and eventually I found the codes in that webmail. As far as I can tell, something changed in the "score" of the Zenler OTC email from address, i.e. it had been marked as spam or junk more than once by someone or some bot. This may be an unusual case, but the point remains: why do we need an OTC for such a simple task? You can change the homepage, or delete entire courses or modules without that layer of security.