More User Friendly Student Subscription Control
Dr. Ariele
Currently subscription cancellation is not intuitive or easy to find. Making subscription cancellation more user-friendly would be helpful!
Log In
Silvia
Estoy muy de acuerdo con eso, mis clientas tienen problemas a la hora de cancelar suscripción porque no es nada intuitiva
Dr. Ariele
For folks reading and hopefully upvoting this, In the meanwhile, you can make a page with a short Loom video on it (or simply a Loom video with link) showing students how to cancel their own subscriptions. You can send that to students who email you, or have it somewhere in their membership "FAQ/How To" pages where it is more obvious. Or email them the steps. Click on Account >> Billing on left hand side menu >> Subscriptions (Different tab)